Some references I found on this topic, by Susan Fussell:
Fussell, S. R., & Benimoff, N. I. (1995). Social and cognitive processes in interpersonal communication: Implications for advanced telecommunications technologies. Human Factors, 37, 228-250. Download Preprint (PDF)
Fussell, S. R., & Krauss, R. M. (1992). Coordination of knowledge in communication: Effects of speakers’ assumptions about what others know. Journal of Personality and Social Psychology, 62, 378-391.
Fussell, S. R., & Krauss, R. M. (1991). Accuracy and bias in estimates of others’ knowledge. European Journal of Social Psychology, 21, 445-454.
Krauss, R. M., & Fussell, S. R. (1991). Perspective-taking in communication: The determination of others’ knowledge and referential language use. Social Cognition, 9, 2-24.
Fussell, S. R., & Krauss, R. M. (1989a). The effects of intended audience on message production and comprehension: Reference in a common ground framework. Journal of Experimental Social Psychology, 25, 203-219.
Fussell, S. R., & Krauss, R. M. (1989b). Understanding friends and strangers: The effects of audience design on message comprehension. European Journal of Social Psychology, 19, 509-525.